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US Airways Online User Experience Re-Design

contracted work for Organic, Inc.

Goal:

Transform the online user experience when searching for fares, purchasing a ticket, getting upgrades, checking in and overall interaction with usairways.com.

Highlights:

Remote team collaboration, user experience, complex business requirements and rules, 100% traceability

Technologies/Tools:

UML, use case documentation, RequisitePro

Responsibilities:

  • Collaborated with a remote team of analysts, information architects and business users
  • Developed use case, activity, sequence, and state diagrams for all requirements in the project
  • Set up RequisitePro with the specific configurations required for the project, and managed the population and traceability process, ensuring that the project documentation was complete and correct.