Work done while a Cap Gemini employee.
Goal:
Provide the ability to deliver standardized and up-to-date banking documents (such as mortgage agreement, credit applications, mutual fund prospectuses) just-in-time, ensuring that bank customers were receiving the correct versions of documents; thereby reducing the number of potential errors in agreements and the need for branches to maintain their own documents
Highlights:
Document management lifecycle, enterprise document management
Technologies/Tools:
FileNet, Sharepoint
Responsibilities:
- Developed a document management strategy taking into account enterprise-wide needs
- Conducted multiple workshops across the enterprise to gather current state process flows and specific requests for the future state
- Elicited, validated, and prioritized business and functional requirements, forming the gap analysis on current technologies
- Developed a scalable document management services model that is applicable in multiple industries